Returns and refunds

Use the form below to start your return. From the day of delivery, you have 10 days to return something. After filling out the form, we ask you to send the package to the following address:

Corso Lombardia 61
10099 San Mauro Torinese (TO)


Please note that we will not take back the item if:

  • The product is damaged or the original packaging (shoe box, sunglasses case, dustproof bag) is missing or damaged.
  • Return code and/or order number are missing
  • The return period of 10 days has expired

Please keep the shipping point receipt to avoid discrepancies


Refunds are usually processed within 10 to 15 days after the package arrives at our logistics center and refunded as a voucher.

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